🌙 Care & FAQ
🖤 Who makes Aetherveil Creations jewelry?
Each piece is handmade by Cathy, the creator behind Aetherveil Creations.
Every link is woven with care and precision — blending the artistry of traditional chainmail with the strength and style of modern jewelry.
⚙️ What materials do you use?
All rings, charms, and attachments are made from high-quality stainless steel, chosen for its durability, hypoallergenic nature, and resistance to tarnish and rust.
Any beads used are premium Czech crystal or natural gemstones.
Gold pieces are crafted from 17K gold-plated stainless steel, combining elegance with strength.
🌒 How should I care for my jewelry?
Think of your jewelry as modern armor — designed to endure, but deserving of care.
- Stainless steel requires minimal upkeep. Simply wipe with a soft, dry cloth to restore shine.
- Avoid wearing your jewelry while sleeping, swimming, showering, or exercising. Prolonged contact with water, sweat, or chemicals (lotions, soaps, perfume) can dull the finish over time.
- Gold-plated pieces need extra care: store them dry, avoid moisture and chemicals, and handle them gently to preserve their golden tone.
- Store all pieces in a dry, clean place when not in use.
- Though stainless steel is sturdy, handwoven chainmail is delicate by nature — treat it kindly and it will last for years.
⚔️ Why are gold-plated pieces more expensive?
The price reflects both the cost of gold and the additional craftsmanship involved in plating each piece.
Gold finishes require extra care and precision, and not every stainless steel design can be made in gold due to ring size and material availability.
📏 Can I order a custom size or design?
Yes! Many necklaces and bracelets include length options directly on their product pages.
If you’d like something entirely unique, please use the Custom Order Form — I will work with you to create a made-to-measure or one-of-a-kind design.
🖤 Can I change the earring closure?
Absolutely. Standard, all earrings come on clicker hoops (14-16–18 mm round, 0.8 mm pin — suitable for standard and stretched piercings). If you prefer, a hook closure is available free of charge — just mention it in your order notes.
💌 How long will it take for my order to arrive?
- Ready-made pieces ship within 2 workdays via Bpost.
- Delivery time:
– Belgium: around 2 workdays
– Europe: 2–10 workdays - Preorders/backorders are handmade within 7 workdays for jewelry pieces.
Larger creations (belts, tops, etc.) have their own timeframes listed on the product page. - Currently shipping to select European countries only.
No shipping to UK or US until customs stabilize. - If you choose untracked shipping, please note Aetherveil Creations cannot take responsibility for lost parcels.
- Prefer another courier? UPS, DHL, and tracked express shipping are available upon request.
✨ Can I share photos of my jewelry?
Yes, please! Seeing your pieces worn means the world.
Tag @aetherveil_creations on Instagram so your look can be shared and celebrated.
🛠️ Can you repair or adjust my jewelry?
Yes — I stand by the durability and craftsmanship of every Aetherveil piece.
At events, you’re welcome to bring your existing Aetherveil pieces for repairs, adjustments, or maintenance — no shipping needed!
💬 What if something’s wrong with my order?
If a clasp breaks, I’ll happily replace it free of charge.
You’ll be responsible for sending the piece back to me, but I’ll cover the return shipping once it’s repaired.
If a specific design issue occurs (such as a faulty ring style), I’ll replace those items free of charge.
If your piece needs adjustment (for example, resizing a bracelet or necklace), this can also be done by sending it back — though I recommend measuring carefully before ordering to avoid extra wait time.
These adjustments and fixes can of course also be done when I’m present at events.
If an issue arises, please contact Cathy directly before posting publicly.
Email: [email protected]
Instagram: @aetherveil_creations
Most issues can be easily resolved — I want you to love your piece as much as I loved making it.
🕸️ Where can I find Aetherveil Creations in person?
I’ll be attending Danse Macabre in March & September, and more events will be announced on Instagram as confirmations come in.
Follow @aetherveil_creations to stay updated on upcoming markets, fairs, and conventions.
✨ A Final Note
Thank you for supporting handcrafted art and slow creation.
Every order keeps this forge alive — and every piece you wear carries a bit of magic, strength, and story.
— Cathy | Aetherveil Creations 🕸️
Couldn’t find your answer?
Feel free to reach out through the contact page. or send an email to [email protected] .